Privacy Policy
Last Updated: January 2026
Quayside Wholesale ("we," "us," "our," or "Company") operates quaysidewholesale.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated features, applications, and services (collectively, the "Site").
Please read this Privacy Policy carefully. By accessing and using quaysidewholesale.co.uk, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, postal address, telephone number, and other identifiers you voluntarily provide when subscribing to our newsletter or contacting us.
- IP Address: Your Internet Protocol (IP) address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: Unique identifiers, session tokens, and similar tracking technologies to enhance your browsing experience.
- Usage Data: Information about how you interact with the Site, including clicks, time spent on pages, and navigation patterns.
- Device Information: Device type, hardware model, and mobile network information.
How We Use Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Conduct analytics and monitor Site performance and user engagement.
- Track affiliate referrals and commissions from casino and betting partners.
- Improve and optimize the Site's functionality, content, and user experience.
- Send marketing communications, newsletters, and promotional updates (with your consent).
- Respond to your inquiries and provide customer support.
- Prevent fraudulent transactions and ensure Site security.
- Comply with legal obligations and enforce our Terms of Service.
Cookie Policy
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Types of Cookies We Use:
- Essential Cookies: Necessary for Site functionality and your security.
- Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Track referrals to casino and betting partners for commission purposes.
- Marketing Cookies: Enable targeted advertising and remarketing campaigns.
Opt-Out Options: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, blocking essential cookies may impair Site functionality. You may also opt-out of analytics tracking via Google Analytics' opt-out browser extension.
Third-Party Links
The Site contains links to third-party websites, including online casinos, betting sites, and affiliate partners. We are not responsible for the privacy practices or content of these external sites. This Privacy Policy applies only to information collected by quaysidewholesale.co.uk.
We strongly encourage you to review the privacy policies of any third-party site before providing your personal information or engaging in transactions. Your use of third-party sites is at your own risk and subject to their terms and policies.
Your Rights
Under the General Data Protection Regulation (GDPR) applicable in the United Kingdom, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right of Rectification: Correct inaccurate or incomplete personal data.
- Right of Erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal exceptions.
- Right to Restrict Processing: Limit how we use your personal data.
- Right to Data Portability: Receive your personal data in a structured, commonly used format.
- Right to Object: Opt-out of marketing communications and certain processing activities.
- Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been breached.
To exercise any of these rights, please contact us at the details provided below.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Retention periods vary depending on the type of data and the purpose of processing:
- Account Information: Retained for the duration of your relationship with us and as required for legal or business purposes (typically 7 years for financial records).
- Analytics Data: Typically retained for 26 months.
- Marketing Communications: Retained until you unsubscribe or withdraw consent.
- Cookies: Session cookies are deleted upon browser closure; persistent cookies are retained per their expiration settings.
Upon request and where legally permissible, we will delete your personal data. However, we may retain anonymized or aggregated data for statistical and analytical purposes.
Contact Us
If you have questions or concerns about this Privacy Policy, our privacy practices, or your personal data, please contact us at:
Quayside Wholesale
Email: privacy@quaysidewholesale.co.uk
Website: quaysidewholesale.co.uk
We aim to respond to all privacy inquiries and data subject requests within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
Changes to This Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes by posting the updated policy on the Site and updating the "Last Updated" date. Your continued use of the Site following such notification constitutes your acceptance of the revised Privacy Policy.